At Uragents.ai ("uragents", "we", "our", or "us"), we are committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard data when you use our platform and services (the "Service").

1. Information We Collect

We collect information you provide directly to us, such as:

• Account information: Email address and basic profile details
• Agent configuration: Agent names, website base URLs, schedules, and instructions/context you choose to provide
• Credentials (optional): If you provide credentials for a website, we store them in encrypted form (see "Credential security" below)
• Messages and task inputs: Content you submit in chats or task requests (for example, instructions you send to an agent)
• Usage and diagnostics: Records of agent runs, timestamps, errors, and basic telemetry needed to operate and improve the Service
• Billing information: Subscription status and billing metadata; payment details are processed by our payment provider (for example, Stripe)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues

3. Credential Security

Credentials are optional. If you provide website credentials, we store them encrypted and never store them in plain text. Credentials are only used within our private execution environment when your agent runs a task.

4. Data From Third-Party Websites

When you run an agent, it may send requests to and receive information from third-party websites you configure. That activity happens at your direction and may be subject to the third-party website's own terms and privacy practices. We do not control those third parties.

5. Data Retention

We retain your data while your account is active and as needed to operate the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data by contacting us at hello@uragents.ai.

6. Sharing and Disclosure

• No sale of personal data: We do not sell your personal information.
• Service providers: We may share information with vendors that help us operate the Service (for example, hosting, analytics, customer support, and billing).
• Payment processing: Payments are handled by a third-party processor (for example, Stripe). We do not store full payment card numbers.
• At your direction: When your agent interacts with a website you configured, information is exchanged with that website as part of performing the task.
• Legal and safety: We may disclose information if required by law, to protect rights and safety, or to enforce our terms.
• Aggregated analytics: We may use and share aggregated or de-identified information for analytics and improving the Service.

7. Security

We implement reasonable administrative, technical, and organizational measures designed to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data with encryption, access controls, and secure systems.

8. Cookies and Tracking

We use cookies and similar technologies for essential functionality (such as keeping you signed in), to remember preferences, and to understand how the Service is used. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

9. Your Rights

You may access, correct, or delete your information at any time by contacting us at hello@uragents.ai. You also have the right to:

• Request a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@uragents.ai.